marktchat

Privacy Policy

Privacy Policy for Markt.Chat

Last updated: December 2024

1. Introduction

Markt.Chat ("we", "our", "us") operates the markt.chat platform, a SaaS solution for creating community marketplaces. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform as a platform operator (tenant owner).

2. Information We Collect

2.1 Account Information

  • Email address
  • Name
  • Payment information (processed by our payment provider Paddle)

    • 2.2 Platform Usage Data

  • Login times and IP addresses
  • Feature usage statistics
  • Error logs for debugging

    • 2.3 Technical Data

  • Browser type and version
  • Device information
  • Cookies and similar technologies

    • 3. How We Use Your Information

    We use your information to:

  • Provide and maintain our SaaS platform
  • Process payments and subscriptions
  • Send important service updates
  • Improve our platform and services
  • Comply with legal obligations

    • 4. Data Storage and Security

  • Data is stored on secure servers (Supabase/AWS)
  • We implement industry-standard security measures
  • Access to personal data is restricted to authorized personnel

    • 5. Third-Party Services

    We use the following third-party services:

  • Supabase: Database and authentication
  • Paddle: Payment processing
  • Vercel: Hosting

    • 6. Your Rights (GDPR)

    You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Data portability
  • Withdraw consent

    • 7. Data Retention

    We retain your data for as long as your account is active. Upon account deletion, personal data is removed within 30 days.

    8. Contact

    For privacy-related inquiries:
    Email: privacy@markt.chat

    9. Changes to This Policy

    We may update this policy from time to time. We will notify you of significant changes via email.

    Other legal information